Troubleshooting

Startup issues

Startup issues can come from a locked wallet file, incompatible package, missing permission, damaged configuration, or a process still running in the background. Preserve a backup before changing files or settings.

Get Best Wallet started again

  1. Confirm you downloaded the package for the correct operating system and architecture.
  2. Close any existing Best Wallet process and restart the computer if necessary.
  3. Launch from a terminal or system log to capture the exact error.
  4. Move only configuration or cache files after creating a verified wallet backup and seed copy.
  5. Reinstall the application from the official source without deleting wallet files.